The objectives are to bring the students to:
- To locate its own conception and its practices of management compared to its activities, its environment and the tools placed at the disposal,
- To decipher and understand the various sets of actors,
- To reflect on its own posture and its managering attitudes, particulary in the difficult situations,
- To look further into its comprehension of organisational operations,
- To approach the concepts of team, learning organization, piloting of competences.

Central sets of themes (seminars and course) :

- Competence
- Cognitive approach
- Practices of management of competences in the world of services
- Competences, qualification and systems of recognition
- The estimated management of employment and competences (GPEC)
- Theory of the groups, psychology of the motivation, resistance to change
- Narration and management
- The management of the conflicts, the crises, the stress
- Logical competences, collective guarantees and social relations
- The management of the individual and collective performance
- Demography and management of competences
- Management of quality
- Multicultural Approach of management of the groups
- Approach competences and management of the organizations
- Strategy of the firm: knowledge management, the organisational training and evolution of the firm

Investigations (in training work) :

- The "raconting" of project
- Leadership
- The role of the manager, styles of management
- The group dynamics (led meeting, management of the conflicts...)
- Methods of resolution of problems
- Conduit of talks
- The personal development and tthose of the collaborators
- Rhe decision-making,
- Resistance to the stress
- Management of quality: tools
- The interpersonal communication in environment TIC
- The multicultural communication
- Tools of communication in environment TIC
- Non-hierarchical management: project control

Group and personnal work

- Initiated by the students :
- Bibliography
- Search for large witnesses
- Web site of the option initiated by the "old hand"

Individual control: coefficient 3
Project: coefficient 2
Statements : coefficient 2